Recently all 3 of our W R Davies Toyota retailers attended BRIT Live at Loughborough University. The 4 day residential event was hosted by Toyota UK to inspire the senior management teams from across UK Toyota retailers. The point of the training was to invest quality time together, in planning, mapping priorities and activity to accelerate change within Toyota retailers. Guest speakers included 4 time Paralympic athlete, Ali Jaward and John Steele, Executive Director of Sport at Loughborough University.
The event talked about mindset and the need for breakthrough thinking in these unusual times. The teams all took away learnings to implement with their teams and ideas that the wider W R Davies group can benefit from.
"I felt that I took away many tools to further develop the dealership and a focus to help staff become more customer centric. I particularly like the Obeya Room idea that Toyota use, which we have now implemented at W R Davies Shrewsbury". - Chris Brown, Sales Manager, W R Davies Toyota Shrewsbury
Toyota UK put on an incredible event and treated all of those at the event to a meal on board a steam train on the final night. A huge thank you to the organisers for such an inspiring event.